Terms and conditions
Activitatibrasov.ro is the trade name of S.C. Magazin Cadouri Perfecte S.R.L., a legal person Romanian, based in Bucharest, Aleea Trestiana nr. 3, Bl. 23, Ap. 80, registered with the Trade Register Office under no. J40/4180/04.03.2022, C.U.I. 45746940, tel: 0726.673.121, controller of personal data registered under no. 21749, hereinafter referred to as “We” or “MCP”.
Please read these terms and conditions carefully for the best use of the site. The use of this site implies the tacit acceptance of the terms and conditions of use presented below, which represent the agreement (contract) between the parties.
S.C. Magazin Cadouri Perfecte S.R.L. is headquartered in Bucharest, Aleea Trestiana nr. 3, Bl. 23, Ap. 80.
Email: [email protected].
Trade Register J40/4180/04.03.2022
IBAN RO47BREL0002003545730100 opened at Libra Bank
By content, for the purposes of these terms and conditions, the following shall be understood:
- any of the information on the SITE that can be visited, viewed or otherwise accessed by using an electronic device;
- the content of any e-mail sent, by Activitatibrasov.ro, to its CLIENTS by electronic means and / or any other means of communication available;
- any information transmitted by any means, by an employee of the Activitatibrasov.ro, to any of the Clients of the Site, according to the contact information, specified or not by them;
- information related to products, services and / or tariffs practiced by Activitatibrasov.ro in a certain period;
- information about the products, services and / or tariffs practiced by a third party with whom Activitatibrasov.ro has concluded partnership contracts, in a certain period;
- data relating to Activitatibrasov.ro, or other inside data thereof.
SITE / WEBSITE – the Site will mean the domain www.activitatibrasov.ro, its subdomains and the entire content of the domain or subdomains.
SELLER – the commercial company Magazin Cadouri Perfecte S.R.L., having its registered office in Bucharest, Aleea Trestiana nr. 3, Bl. 23, Ap. 80, registered with the Trade Register Office under no. J40/14086/2014, C.U.I. 33870625.
CLIENT / BUYER – The natural person who has the quality of MEMBER Activitatibrasov.ro and / or the person who has placed at least one order on the site.
GOODS/ SERVICES – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer.
BENEFICIARY – the person who participates in the activity purchased and registered on the voucher
SUPPLIER – legal or natural person chosen by Us, for the provision of services
ACTIVITY – supplier’s performance included on the voucher
VOUCHER – unique non-nominal voucher that will be issued by Us and will include the service offered. The voucher is functional according to the instructions written on it;
VALIDITY – the number of days in which the voucher can be used only once, in order to benefit from the activity included on it;
INSTRUCTIONS – the explicit information contained on the voucher;
DAYS – calendar days;
PRICE – the cost of the activity purchased and provided, according to the voucher, by our service providers;
CONTRACTUAL CONDITIONS – the provisions that apply between Us and the Buyer, displayed on this site;
INTERNET PAGE – the content of the site activitatibrasov.ro made available to the Buyer by Us;
CAMPAIGN – the action of exposing for commercial purposes, exclusively electronically and only through the site, a finite number of products with a limited and predefined stock, for a limited period of time established by the Activitatibrasov.ro;
SERVICE – e-commerce service, in the sense of giving the CLIENT the possibility to contract products and / or services using exclusively electronic means;
MEMBER – The natural person who obtains access to the CONTENT, through any means of communication made available by the Activitatibrasov.ro (electronic, telephone, etc.), based on a usage agreement existing between the Activitatibrasov.ro and the latter and which requires the creation and use of an ACCOUNT;
SUBSCRIBER – The natural person who subscribes to the periodical, exclusively electronic means of information, offered by the Activitatibrasov.ro;
ACCOUNT – the assembly consisting of an e-mail address and a password that allow a single MEMBER access to restricted areas of the SITE through which the access to the SERVICE / contracting is made;
DOCUMENT – these Terms and Conditions;
DISTANCE CONTRACT – according to the definition contained in O.G. 34/2014 any contract concluded between the professional and the consumer within an organized distance sales or service provision system, without the simultaneous physical presence of the professional and the consumer, with the exclusive use of one or more means of distance communication, up to and including the moment when the contract is concluded;
NEWSLETTER / ALERT – the means of periodic information, exclusively electronic, respectively electronic mail (e-mail, SMS), on the products, services and / or promotions carried out by the Activitatibrasov.ro in a certain period, without any commitment from the Activitatibrasov.ro with reference to the information contained therein.
TRANSACTION – collection or reimbursement of an amount resulting from the sale or promise of sale of a product / service by the Activitatibrasov.ro to the Client, by using the services of the card processor agreed by the Activitatibrasov.ro, regardless of the method of delivery;
These Terms and Conditions apply between Us and the Buyer in accordance with the legislation in force in Romania (see Emergency Ordinance no. 34/2014).
Conditions of purchase of the activity
The purchased activity will be transmitted to the customer through a voucher, by electronic means (email) or by mail. The activity will be listed on a voucher identified by a unique code. This is valid until the date written on the voucher. The order is refundable within 14 calendar days from the date of receipt of the voucher by the Client. In case of reimbursement, this is done exclusively to the customer of the online store Activitatibrasov.ro. If the initial voucher was paid by Card Payment, then at the time of reimbursement the 3% commission due to the payment processor will be withheld.
The activity can be changed within 30 calendar days from its purchase.
The price paid for the purchase of the activity is valid only for the service written on the voucher and provided by our Supplier whose contact details are written on the voucher.
The service written on the voucher is provided by the Supplier whose contact details are written on the voucher, only within the validity term written on the voucher.
The price of the activity
The price of the activity is expressed in Lei and is the price displayed at the time of order confirmation. The buyer can also choose to convert the price into Euro.
Payment can be made online or by bank transfer.
Once the order is paid, the price of the service is kept, even if price changes have been made on the site.
The final price that appears on the invoice and which must be paid includes, where appropriate, its transport to the Buyer. The transport price is 25 Lei, regardless of the area where the delivery is made.
Rights and obligations of the parties
The buyer is obliged to pay the price of the service online or by bank transfer.
The amount paid for an order is refundable within 14 calendar days of receiving the order. In case of reimbursement, it is made exclusively to the buyer of the online store Activitatibrasov.ro
The buyer has the right to change the purchased activity with another activity on the Activitatibrasov.ro site, within maximum 30 calendar days from the confirmation of the order.
A single exchange is allowed. The voucher changed is non-refundable.
The validity term of a voucher can be extended by another 3 months only if the request for extension is made before the expiry of the voucher. The fee for extending the validity of the voucher is 100 lei for vouchers with a price of over 200 Lei or 50% of its value for those with a price below 200 Lei.
Any voucher has a unique security code and a limit date of validity. The expiry of the valabity of a voucher entails its automatic cancellation by the system.
If the Supplier refuses or is unable to provide the contracted service during its validity period, We will return to the Buyer the value of the purchased voucher (minus the 3% commission for processing electronic payments), within its validity term or we will exchange it with another one of at least the same value.
If the price of the new voucher is lower than the price of the one initially chosen, the price difference is not refundable. If the price of the new voucher is higher than the price of the initial one, the Buyer is obliged to pay the price difference online or by bank transfer. Details on the “Change activity” page.
The buyer will request the provision of the purchased service, by calling the phone number written on the voucher that belongs to the Provider of the respective service, within the validity term also written on the voucher.
The Buyer shall establish direct contact with the Service Provider in order to schedule the service. The date of the service scheduling will be set according to the customer’s desire, but also to the availability of the Provider.
In case of requesting the change of the initially ordered voucher, a voucher that has already been shipped by courier, the Buyer is obliged to pay the delivery costs of both the initial and the final voucher (if any).
We undertake to deliver the voucher to the buyer’s home or to the electronic or physical address (exclusively on the territory of Romania) indicated by him. The receipt of the voucher will be confirmed in writing by the Buyer or the person indicated by him. If no written notification is sent regarding the delay in delivery or the lack of delivery, the voucher is considered delivered as soon as it has been sent by electronic mail or within 72 hours from the date written on the AWB.
The responsibility for the quality of the activities bought and registered on the voucher lies exclusively with our Suppliers who provide these services.
The beneficiary will contact the service provider within the validity term of the voucher, respecting the number of days indicated on the voucher in order to establish the reservation of the activity.
From the moment of contacting the Supplier of activities by the Beneficiary and providing the complete code of the voucher, it is considered collected and no refunds or changes can be requested.
The personal data of the buyer is necessary for the purchase of the activity.
By making the payment of the activity, the Buyer gives his consent for Us to use these data (name, email address, telephone) at the conclusion of the electronic transaction.
Confidentiality of data
We respect the confidentiality of buyer data. They will not be displayed on the site and will not be seen by other Buyers. They will be used exclusively for the purpose of the transaction.
When registering in the Activitatibrasov.ro store, the user will receive a username and password, chosen by the user, which will be communicated later by email. Activitatibrasov.ro will not be responsible for negligence in the use of this data that may harm the user. Keeping the account data created in security conditions so that they are not disclosed to third parties is in the user’s care.
The law applicable to this transaction is the Romanian law. The misunderstandings that may arise when these transactions are carried out will be resolved amicably.
If the disagreements cannot be resolved amicably, the competence to solve them lies with the courts of the respondent’s headquarters.
The buyer declares on his own responsibility that he is over 18 years old and that he has the legal capabilities to purchase the services offered by the suppliers through the Activitatibrasov.ro and that he is aware of the conditions and limitations of using the online store, as well as those that refer to the subscription.
Please note that there may be a waiting time required for an activity, especially for those dependent on weather conditions. There is also the possibility of canceling the activity at any time, due to weather conditions, technical problems, the health of the accompanying staff or other such causes that do not depend on the supplier. If the activity is canceled, the beneficiary can reschedule the activity in agreement with the supplier.
For packages that include accommodation, the scheduling of the service is also established depending on the occupancy rate of the rooms for the period requested by the beneficiary of the activity. If there are no free rooms for the period requested by the voucher beneficiary, it does not mean that the Supplier does not fulfill its contractual part, so the Voucher Beneficiary cannot ask for the money back, but will choose another period.
Once you have set a date for the activity together with the supplier, you have the obligation to comply with the terms and conditions imposed by him regarding the cancellation. If one of our suppliers has to cancel the activity after you booked once, he will contact you directly. However, we recommend that you contact the supplier one day before the activity. In case of cancellation of the activity, the Activitatibrasov.ro is not responsible for the cost of insurance, travel expenses or accommodation costs. In case of cancellation, total or partial, by the Beneficiary of the ordered services, attracts its penalty with 100% of the value of the ordered services. In such situations, the cost of the purchased vouchers is not returned, and the services are considered provided.
Certain activities promoted on Activitatibrasov.ro present a degree of danger. Before ordering or participating in any course or activity promoted by us, you must be aware of the risks involved, and the responsibility to start independent investigations together with the supplier or third parties is solely yours.
Some activities have restrictions related to the age of participation, height, weight, physical or medical restrictions, and these may vary depending on the provider, so please make sure that the person for whom the activity is intended meets the criteria necessary for participation. Details of restrictions are displayed on the site for each activity. If the beneficiary has doubts about his medical condition, it is advisable to consult a doctor. The cost of the voucher will not be reimbursed if the beneficiary is not accepted in a cativity due to medical or other problems.
Limitation of our liability and supplier’s liability
As mentioned above, buying activities from the online store Activitatibrasov.ro implies the acceptance and compliance with the terms and conditions of the Provider of the respective activity, including restrictions or cancellations.
The online store Activitatibrasov.ro and S.C. Magazin Cadouri Perfecte S.R.L. are not suppliers of activities, experiences or equipment necessary for their development (planes, paragliders, parachutes, boats, vehicles, etc.). Although every effort is made to select only the experienced suppliers who offer the highest quality services, We are not responsible and cannot be held liable for the safety and performance standards of the Suppliers, nor for any loss or damage suffered by participating in the activities of the Provider for which he is solely responsible.
Descriptions and illustrations
The descriptions on this site are as accurate as possible, but there may be variations. The total duration displayed is an indicator of the time you may spend at the venue, but may vary to a small extent for each of the participants. The images are only informative, they are not entirely taken from suppliers.
Problems and complaints
In case of a problem of any kind, please contact the supplier of the activity on that day, so that he has the opportunity and time to solve them. If the problems are not reported on the day of the activity, the subsequent investigations may be endangered, and their result may be unsatisfactory.
If the complaint is not resolved on the day in question, please contact us within 7 days, giving us the information regarding the voucher code, the name of the supplier, the problem reported, as well as the name and surname of the person to whom you reported the problem. The liability Activitatibrasov.ro in this case is limited to the value of the sale price of the activity.
Many of the activities promoted on the Activitatibrasov.ro depend on the weather conditions, which is why we ask you to contact the supplier to check if the weather is conducive to carrying out the reserved activity. If the purchased activity is canceled due to weather problems, it will be rescheduled for another day, by mutual agreement. In case of cancellation, the Activitatibrasov.ro will not be held liable for insurance costs, travel expenses, reservation costs or any other costs incurred by the customer.
The entire content of the site Activitatibrasov.ro – images, texts, graphics, symbols, graphics, scripts, programs and other data – is the property of Activitatibrasov.ro and its suppliers and is defended by copyright law and intellectual and industrial property laws. The use without Activitatibrasov.ro consent of any of the elements listed above is punishable according to the laws in force.
The Client may copy, transfer and/or use content only for personal or non-commercial purposes, only if they do not conflict with the terms and conditions of the site
No content transmitted to the Member or client, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and / or viewing does not constitute a contractual obligation on the part of the Activitatibrasov.ro and / or the employee Activitatibrasov.ro who mediated the transfer of content, if any, to that content.
It is forbidden any use of the Content for purposes other than those expressly permitted by the document or by the user agreement that accompanies it, if it exists.
For any copyright complaint, please contact us at: [email protected]
Activitatibrasov.ro publish on the site, the identification and contact data, updated for the information of clients or members.
By using the contact form or the service present on the site, the Member or client allows the Activitatibrasov.ro to contact him by any available means, including electronic means, respectively electronic mail (e-mail, SMS).
Completing partially or fully the contact form and sending it does not represent in any way a commitment from the Activitatibrasov.ro to contact the Member or client.
Activitatibrasov.ro reserves the right not to respond to requests of any kind, which are not related to the products / services present on the site or to a contract concluded with a Member or Client, received by any means of communication (electronic, phone call, SMS, etc.).
Law nr. 506 of 2004, regarding the implementation of the ePrivacy Directive in Romania, allows companies such as Activitatibrasov.ro, which have customers who have purchased products or services to send these customers commercial communications similar to those they have already purchased. In that case, it is not necessary to have the client’s consent, but to mention the client’s right to object to the sending of such commercial communications.
Waiving to receive alerts does not imply waiving the consent given for the Terms and Conditions document.
Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013.
For the online resolution of online disputes in the field of online shopping, one can use the ODR Platform – Online Dispute Resolution, which is an online tool developed by the European Commission to facilitate the resolution of disputes between traders and consumers through ODR procedures – Online Dispute Resolution, i.e. those that can resolve disputes outside the courts of law (through mediation, conciliation, arbitration, ombudsman, board of appeal methods).
RIGHT OF WITHDRAWAL
THE RIGHT OF WITHDRAWAL FROM A DISTANCE CONTRACT OR FROM A CONTRACT OUTSIDE THE COMMERCIAL SPACES
1,,The consumer benefits from a period of 14 days to withdraw from a distance contract or from a contract outside the commercial spaces, without having to justify the decision to withdraw and without bearing only the direct costs related to the return of the products” – O.U.G. 34/2014 updated. The mentioned withdrawal period expires within 14 days from the day on which the consumer or a third party, other than the carrier and which is indicated by the consumer, takes physical possession of the products. According to O.G. 21/1992 republished with subsequent amendments, the consumer is any natural person or group of individuals incorporated in associations, who act for purposes outside its commercial, industrial or production activity, artisanal or liberal. Legal entities do not benefit from the provisions regarding the withdrawal from the contract in accordance with O.U.G. 34/2014 updated.
2. According to art.16 of the above-mentioned normative act, “There are exempted from the right of withdrawal regarding distance contracts and contracts outside the commercial premises: e) the supply of sealed products that cannot be returned for health protection reasons or for hygiene reasons and which have been unsealed by the consumer”. These products intended for personal care and hygiene for the protection of the health of consumers cannot be returned if they have been unsealed. Unsealed products become unseen even if they remain functional and for reasons of health protection or hygiene can not be resold as resealed products. It is not sanitary or ethical to market a used personal care product. In case of acceptance as the commercial value of the return, their value will be diminished corresponding to the possibility of partial reuse on the basis of a justified finding.
Sealed audio or video recordings or sealed software supplied with electronic devices or separately that have been unsealed after delivery may not be returned. This information is mentioned on the site of display for sale of the products. The consumer being informed of the category to which these products belong and the exemption provided by the normative act on the return, by acquisition, tacitly consents to the exemption of the right of return.
1. Before the expiry of the withdrawal period, for the categories of products that are not exempted, the consumer informs the professional about his decision to withdraw from the contract. For this purpose, the consumer can choose one of the following options:
a) to use the model of withdrawal form provided in the normative act
b) to make any other unequivocal statement in which it expresses its decision to withdraw from the contract on a durable medium
c) to fill in and send in electronic format, on the professional’s website, either the model withdrawal form provided in Part B of the Annex to the normative act, or an unequivocal statement of any other type. In these cases, the professional communicates to the consumer, without delay, on a durable medium, the confirmation of receipt of the withdrawal form. The burden of proof regarding the exercise of the right of withdrawal in accordance with the provisions of this article of the normative act lies with the consumer. Magazin Cadouri Perfecte SRL is not obliged to reimburse the additional costs if the consumer has explicitly chosen a different type of delivery than the standard delivery offered by the professional. “The consumer returns the products or hands them to the professional or to a person authorized by the professional to receive the products, without undue delay and within 14 days from the date on which he communicated to the professional his decision to withdraw from the contract. The deadline is respected if the products are sent back by the consumer before the expiry of periods of 14 days.”
Magazin Cadouri Perfecte SRL offers for good commercial relations to fulfill the formalities related to sending the courier if you accept by email the courier indicated by our company. The consumer is responsible for sending the returned product to the seller’s address that is indicated in the purchase documents and on the withdrawal form below attached, to ensure and pay the cost of the transport that will be withheld from the total amount reimbursed. The return will be received within 14 days from the date on which you communicated to the seller the decision to withdraw from the contract, this being the legally accepted term.
1. The professional shall reimburse the value of the product using the same payment methods as those used by the consumer for the initial transaction, unless the consumer has agreed to another method of payment and provided that it is not the responsibility of the consumer to pay commissions following the reimbursement. In the case of online card transactions (according to MasterCard and Visa regulations) the amounts must be returned to the original card from where the money was received.
2. For additional details regarding the return of the marketed products you can contact us by phone or notify us by email, according to the seller’s correspondence address written in the purchase documents or displayed on the product’s marketing site. For the return of a product we provide you for filling in this form in order to communicate on a durable medium.
To ……………………………… (according to the seller’s correspondence address written in the acquisition documents). I hereby inform you of my withdrawal from the contract concluded outside the commercial premises regarding the sale of the following products:
Ordered on………………….. received on: ………………………… with invoice no………….
Name of the consumer…………..
Address of the consumer: ………………..
Signature of the consumer …………………………