Customer Service

For information or assistance, do not hesitate to contact us by email or phone. Our team is happy to assist you!

DELIVERY TIME AND COSTS
  • Free standard delivery via email
  • Delivery by courier in 1-3 business days, only in Romania
  • Vouchers are delivered in PDF format or in print format (by courier)
  • See the delivery section for details on shipping methods, costs and delivery times.
PAYMENT METHODS

Perfect Gifts Store accepts the following payment methods:

  • Credit cards: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total amount will be charged to your card upon shipment of your order.
  • Quick Payment: Perfect Gifts Store offers a quick payment option, which allows you to securely save your credit card information so you don't have to enter it again for future purchases.
  • PayPal: Pay easily online without entering your credit card details on the website. Your account will be charged after your order is completed. To create a PayPal account, visit paypal.com.
EXCHANGES, RETURNS AND REFUNDS

Products returned within 14 days of the original date of shipment will be eligible for a full refund or credit to our online store. Refunds will be made via the same payment method used for purchase. The customer is responsible for shipping costs for returns, and shipping and handling costs for the original purchase are non-refundable.